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Help Article | About two-step verification and payments

Two-step verification is a feature that adds more security to your WhatsApp account. If you use payments on WhatsApp, enabling two-step verification will enhance the security of your payment information and allow you to restore your protected payment account information if you need to reinstall WhatsApp. The ability to restore your account’s payment information will be available soon.
If you attempt to send money on WhatsApp, you might see a pop-up screen asking you to enable two-step verification to help secure your payments information. If you see this screen prompting you to set up two-step verification, follow these steps:
  1. Tap Set Up Now on the two-step verification pop-up notification.
  2. Create a 6 digit two-step verification PIN.
  3. Reenter your PIN.
  4. Enter your email so you can reset your two-step verification PIN if you forget it. Tap Skip if you don’t want to add an email address.
  5. Reenter your email, if you provided one.
  6. Tap Continue.


Alternatively, you can enable two-step verification from your Settings by following the steps in this article.
If you forget your two-step verification PIN, you can learn how to reset it by reading this article.
Notes:
  • Your two-step verification PIN is different from your UPI PIN. Your UPI PIN is a 4 or 6 digit number you must enter before making each payment. You shouldn’t share your two-step verification PIN or UPI PIN with anyone else.
  • Enabling two-step verification is optional.
Related resources:

 



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