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Help Article | Can’t migrate chat history from Android to iPhone

To transfer your WhatsApp chat history from an Android phone to iPhone, you must have the following:
  • Android OS Lollipop, SDK 21 or above, or Android 5 or above installed on your Android device
  • iOS 15.5 or above installed on your iPhone
  • Move to iOS app installed on your Android phone
  • WhatsApp iOS version 2.22.10.70 or above on your new device
  • WhatsApp Android version 2.22.7.74 or above on your old device
  • Use the same phone number as your old phone on your new device
  • Your iPhone must be factory new or reset to factory settings to pair with the Move to iOS app and move data from your Android phone
  • Both of your devices must be connected to a power source
  • Both of your devices need to be connected to the same Wi-Fi network or you’ll need to connect your Android device to your iPhone’s hotspot


WhatsApp is already active, skipped, or missed import option on my new device
You can only restore your WhatsApp history before you’ve activated WhatsApp on your new phone. If you want to get back your old message history, you can:
  1. Delete WhatsApp on your iPhone.
  2. Re-register for WhatsApp on your Android phone.
  3. Start a new transfer with Move to iOS on your Android phone.
Note: It’s not possible to merge the new and old history.
My new device has a different phone number
It's not possible to transfer your WhatsApp data to a new phone number. However, you can change your phone number on your old device to your new phone number before moving to your new phone.
Learn how to change your WhatsApp number on your old device in this article .
Move to iOS app force quit or failed
If you experience issues with the Move to iOS app, please contact Apple Support.
Related resources:

 



WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.


 




DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

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