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Help Article | How to check read receipts

Check marks are displayed next to each message you send. Here’s what each one indicates:
  •  The message was successfully sent.
  •  The message was successfully delivered to the recipient's phone or any of their linked devices.
  •  The recipient has read your message.

Note:

  • The second check mark will appear when a message is delivered to any of the recipient's linked devices, even if their phone is off.
  • In a group chat, the second check mark will appear when all participants in the group have received your message. Two blue check marks will appear when all participants in the group have read your message.


Message info
For any message that you send, you’ll be able to see a message info screen, displaying the details of when your message was delivered, read, or played by the recipient. When a participant leaves a group, the message info screen will still show the original information with all participants, including the participant who left the group.
To see the message info screen:
  1. Open WhatsApp.
  2. Select an individual or group chat > OPEN.
  3. Select the message > Options > Message info > OK.
The Message Info screen shows:
Sent:
  • Your message was sent to the recipient’s phone.
Delivered:
  • Your message has been delivered to your recipient's phone or linked devices, but the recipient hasn’t seen it.
Read:
  • The recipient has read your message or seen your picture, audio file, or video.
Played:
  • The recipient has played your voice message.
Missing read receipts
If you don't see two blue check marks, a blue microphone, or an “Opened” label next to your sent message or voice message:
  • You or your recipient might have disabled read receipts in privacy settings.
  • The recipient might have blocked you.
  • The recipient's phone might be off.
  • The recipient might not have opened your conversation.
  • You or the recipient might be experiencing connection issues.
Turn off read receipts
You can disable read receipts for individual chats. This won't disable the read receipts for group chats or play receipts for voice messages. There's no way to turn those settings off.
  1. Open WhatsApp > press Options.
  2. Select > Settings > press OK.
  3. Select Account > Privacy.
  4. Press Open.
  5. Select Read receipts.
  6. Press DISABLE.

 



WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




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Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

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