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Help Article | How to edit your business profile

Your business profile allows you to add information about your company, including your business name, address, category, description, email, and website. People can easily see this information when they look at your profile.
To view your business profile, open the WhatsApp Business app. Then, tap More options
 > Business tools > Business profile.


Edit your profile photo
  1. Tap Edit
     on your profile picture.
  2. Tap Gallery to choose an existing photo or Camera to take a new photo. You can also tap Remove photo to remove your current profile picture.
  3. Once you've selected a photo or taken a new one, crop or rotate the photo as needed.
  4. Tap Done.
Edit your business name and description
  1. Tap Edit
     on the field you'd like to update.
  2. Make your updates.
  3. Tap OK or SAVE.
Edit your business category
  1. Tap Edit
     on the category field.
  2. Select up to three relevant categories for your business.
Edit your business address
  1. Tap Edit
     on the address field.
  2. Tap the Address field > enter your business address.
  3. You can also update your map location by tapping SET LOCATION ON MAP or UPDATE LOCATION ON MAP.
  4. Then, update your business address on the map or select one of the following options:
    • UPDATE to have the map reflect what you’ve entered in the address field.
    • EDIT ADDRESS to return to the business address field and change your address.
    • LET ME SET LOCATION to locate a specific place on the map.
  5. Tap DONENote: This only changes the location of your business on the map. The address you’ve entered in the address field will stay the same.
  6. Tap SAVE.
Edit your business hours
  1. Tap Edit
     on the business hours field.
  2. Tap Schedule.
  3. Select one of the following schedule templates:
    • Open for selected hours: Use the toggle to select the specific days that you’re open. You can also indicate specific sets of working hours for each day.
    • Always open: Use the toggle to select which days of the week your business is open.
    • By appointment only: Use the toggle to select which days of the week your business is open for appointments.
  4. Tap Save.
You can also tap More options > Clear to reset your business hours.
Edit your email and website
  1. Tap Edit
     on the field you'd like to update.
  2. Update your information.
  3. Tap SAVE.
Edit your catalog
  1. Tap MANAGE to update your catalog or create a new one.
  2. Add or edit items in your catalog as needed. Learn more about how to create and maintain a catalog in this article.
Edit your About information
  1. Tap Edit
     on the About field.
  2. You can create a custom About message or select one of the presets in the Select About section.
Edit your phone number
Tap Edit
 on the About field > NEXT to begin the process to update your phone number.
Related resources:

 



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Say What's On Your Mind

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