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Help Article | How to free up storage on WhatsApp

You can view how much space WhatsApp is taking up on your device and free up storage by deleting items.
View storage
  1. Go to WhatsApp Settings.
  2. Tap Storage and Data > Manage Storage.
The amount of space taken up on your device by WhatsApp Media and Apps and Other Items is displayed at the top of the screen.


Review and delete items
You can free up storage by deleting items that are large or have been forwarded many times. You can also delete items per chat.
Review items
  1. Go to WhatsApp Settings.
  2. Tap Storage and Data > Manage Storage.
  3. Tap Larger than 5 MBForwarded Many Times, or select a specific chat.
  4. You can tap the sort icon to sort by NewestOldest, or Largest.
    • The file size of the item is displayed in the top corner of the item.
  5. Tap an item to review.
Delete items
If you choose to delete an item, it will be deleted from your WhatsApp media. Deleted items might still be saved on your device. If you have multiple copies of an item, you’ll also need to delete all copies in order to free up space.
  1. Go to WhatsApp Settings.
  2. Tap Storage and Data > Manage Storage.
  3. Tap Larger than 5 MBForwarded Many Times, or select a specific chat.
  4. You can:
    • Select all items: Tap Select All if you want to delete all items at once.
    • Delete individual items: Tap an item you want to delete. Select additional items to delete multiple items at once
  5. Tap Delete
    • If you selected starred items, you can choose to Delete All Except Starred or Delete All.
  6. Tap Delete Item or Delete Items.
    • If you selected duplicate items, tap Delete Item and Any Copies or Delete Items and Any Copies.
Delete items through search
You can also delete individual items by using the search feature.
  1. On the Chats tab, swipe down to show the Search bar.
  2. Tap PhotosVideos, or Documents.
  3. Tap the item you want to delete.
  4. Tap Delete
     > Delete For Me.
Low storage alerts
If the amount of available storage on your device reaches critically low levels, WhatsApp might not be able to function properly. If this happens, WhatsApp might prompt you to free up space in order to continue using the app.
You can also free up space by deleting apps you don’t use or large videos, photos, or files saved on your phone. For more information about how to free up storage on your phone outside of WhatsApp, please visit the Apple Support website.
Related resources:

 



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