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Help Article | How to make a video call

Video calling lets you video call your contacts using WhatsApp.




Make a video call
  1. Open the individual chat with the contact you want to video call.
  2. Tap Video Call
    .
Alternatively, open WhatsApp, then tap the Calls tab > New Call
. Find the contact you want to video call, then tap Video Call
.
Receive a video call
If your phone is locked, you'll receive an Incoming video call... notification from WhatsApp when someone video calls you. You can:
  • Slide the notification to the left, then tap View > Accept.
    • Alternatively, you can slide the notification to the right to accept the call.
  • Slide the notification to the left, then tap View > Decline.
  • Slide the notification to the left, then tap View > Message to decline the call with a quick message.
If your phone is unlocked, but you're not in WhatsApp, you'll receive an Incoming video call... notification from WhatsApp when someone video calls you. You can:
  • Pull the notification down, then tap Accept or tap the notification to accept the call.
  • Pull the notification down, then tap Decline.
  • Pull the notification down, then tap Message to decline the call with a quick message.
If your phone is unlocked and you're in WhatsApp, you'll see an incoming WhatsApp video call screen when someone video calls you. You can tap:
  • Accept
  • Decline
  • Remind Me, then select if you want to be reminded In 1 hour or When I leave.
  • Message to decline the call with a quick message.
Switch from a video call to a voice call
  1. While on the video call, tap Video Off
    , to notify the contact you're video calling.
  2. Once the contact turns their video off, the call will be switched to a voice call.
Switch from a voice call to a video call
  1. While on the voice call, tap video call > Switch.
  2. The contact you're voice calling will see a request to switch to a video call and can accept or decline the switch.
Note: Make sure you and your contacts have strong internet connections when placing or receiving group video calls. The quality of the video call will depend on the contact with the weakest connection.
Related resources:

 



WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.


 




DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

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