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Help Article | How to move your WhatsApp Messenger account to WhatsApp Business

Moving from WhatsApp Messenger to WhatsApp Business is fast, easy, and reliable. We recommend that you create a local or a Google Drive backup of your account before you begin the transfer process. Learn how to create a backup in this article.
  1. Update WhatsApp Messenger and download WhatsApp Business from the Google Play Store.
  2. Open WhatsApp Business.
    • Note: Keep WhatsApp Business open and your phone turned on until the account transfer process is complete.
  3. Read the WhatsApp Business Terms of Service. Tap AGREE AND CONTINUE to accept the terms.
  4. WhatsApp Business automatically identifies the number you’re using in WhatsApp Messenger. To continue, tap the option with your business number.
  5. If the number showing is not the number you want to use, tap USE A DIFFERENT NUMBER and go through the standard verification process.
  6. Tap CONTINUE > ALLOW to allow WhatsApp Business to access to your chat history and media.
  7. Enter the 6-digit SMS code to verify your number.
  8. Create your business profile > tap NEXT.


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WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.


 




DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

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