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Help Article | How to verify your number

WhatsApp requires an active phone number to create an account. If you’re having issues verifying, please verify the following:
  • You have the latest version of WhatsApp installed from the App Store.
  • You have entered your full international phone number, including the country code (or select your country from the country list).
    • An example of a US phone number is: + 1 408 XXX-XXXX.
  • Omit any leading zeros (0s) or exit codes from your number.
  • Your phone has full Internet access with a strong signal. Try opening a web page to make sure.
  • Your phone can receive international SMS messages.
  • You’re not using an unsupported device such as an iPod touch or iPad.
  • Your device isn’t jailbroken.


After you enter your phone number, please wait for an SMS to be delivered to your phone. The SMS will contain a 6-digit verification code, which you can enter on the verification screen in WhatsApp. The verification code is unique and changes each time you verify a new phone number or device. Please don’t guess the verification code as you may be locked out for a period of time.
Note: If you have iCloud Keychain enabled and have verified this number before, you may be automatically verified without receiving a new SMS code.
If you don’t receive your code via SMS, our automated system can call you with your code. Please wait for the five minute timer to finish counting down and do not edit your number during this time. After the five minutes, tap Call Me.
Note: Depending on your carrier, you might receive charges for SMS and phone calls.
If you have followed these steps and can’t receive a code, please do the following:
  1. Uninstall WhatsApp from your iPhone.
  2. Reboot your iPhone > turn your iPhone off and then turn it back on.
  3. Download the latest version of WhatsApp from the App Store.

 



WhatsApp Features

TEXTS

Simple, Reliable Messaging

Message your friends and family for free*. WhatsApp uses your phone's Internet connection to send messages so you can avoid SMS fees



* Data charges may apply. Contact your provider for details.




GROUP CHAT

Groups to keep in touch

Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.


 



WHATSAPP ON WEB AND DESKTOP

Keep the Conversation Going

With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started

 




WHATSAPP VOICE AND VIDEO CALLS

Speak Freely

With voice calls, you can talk to your friends and family for free*, even if they're in another country. And with free* video calls, you can have face-to-face conversations for when voice or text just isn't enough. WhatsApp voice and video calls use your phone's Internet connection, instead of your cell plan's voice minutes, so you don't have to worry about expensive calling charges.

* Data charges may apply. Contact your provider for details.

 




END-TO-END ENCRYPTION

Security by Default

Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.




PHOTOS AND VIDEOS

Share Moments that Matter

Send photos and videos on WhatsApp instantly. You can even capture the moments that matter to you most with a built-in camera. With WhatsApp, photos and videos send quickly even if you're on a slow connection.


 




DOCUMENTS

Document Sharing Made Easy

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.





VOICE MESSAGES

Say What's On Your Mind

Sometimes, your voice says it all. With just one tap you can record a Voice Message, perfect for a quick hello or a longer story.



 

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